Let’s be hyper productive and make the world a better place.
I receive hundreds of emails per day and am working diligently to respond as much as possible. This is a reactive process that I deeply appreciate. It is also important that I spend most of my time in a proactive state.
To maximize our mutual proactive states, let’s follow these best e-mail practices.
Notes for Effective eMail Communication:
- Make the Subject Line Descriptive – Make the purpose easy to identify
When replying with a shift in direction, change the subject line to reflect new direction.
- Number Points – Make action items clear.
Numbered points help to make action steps identifiable and easier to execute.
- Reflect – Read it over to ensure clear, succinct idea transmission.
Long lingering eMails are much more challenging to respond to effectively.
- Be Solution Oriented – Asking questions is great, but provide solutions when possible.
Solutions are what we’re all after. If you can provide direction, it will be easier to reply effectively.
With Appreciation,
Ian Robinson
Special Thanks:
Tip of the hat to Chris Ducker’s Rule of 3, Niall Doherty and The Ultimate Sales Machine by Chet Holmes for inspiring this post.